Frequently Asked Questions

  • How long does shipping take?

    Orders are shipped within 3-5 business days. Tracking information will be provided with 24-72 hours. Notifications are sent to the email address provided by the purchaser. It is essential to verify the accuracy of addresses and email addresses when placing an order.

  • Lost And Stolen Packages

    We are not responsible for packages lost or stolen during shipping. All claims should be filed with the assigned courier. Please ensure your addresses are correct when placing a order.

  • Can my bundles be returned?

    ALL SALES ARE FINAL. PLEASE NOT THAT RETURNS ARE NOT ACCEPTED. Please review product information, including sizing and materials, prior to completing your purchase.

  • How much is shipping fees?

    After adding items to your cart, your shipping rates and state taxes will be calculated. Please note that state taxes and shipping rates may vary.

  • How long will my raw bundles last?

    With proper maintenance our extensions can endure multiple installations and lasts up to years at a time. Our raw bundles demonstrate exceptional quality and longevity.

  • How can I become a brand ambassador?

    Send us a email of interest to sboutiquehair@yahoo.com to be considered as a brand ambassador for our company.